Terms of Use
Terms for using the FastDelivery website and requesting freight services.
Last updated: 20 October 2026
Using this website
This website provides general information about FastDelivery and freight transport options. Use it lawfully and do not attempt to interfere with its operation, access restricted systems or submit misleading or harmful content.
Service information
Descriptions of railway, road, air and sea freight are general guidance, not a promise that any route, schedule or transport arrangement is available. Suitability depends on the cargo and the requirements of the shipment.
Enquiries and bookings
An enquiry is not a booking, quotation or contract. Freight arrangements, charges, handling requirements and any applicable conditions must be confirmed separately before a shipment is accepted. Do not send goods based solely on information on this website.
Tracking information
Use only a tracking number you are authorised to access. Tracking information, when available, is provided for reference and is not a guaranteed delivery time. An unavailable lookup is not evidence that a shipment exists, is missing or has any particular status.
Your shipment details
You are responsible for providing accurate cargo information and for identifying restricted, hazardous or regulated goods. Packaging, declarations and shipping documents must meet the requirements applicable to the shipment.
Website availability
Access and online functions may be interrupted or unavailable. Do not assume that an enquiry was delivered unless a working channel confirms receipt. No guaranteed transport time or uninterrupted website availability is offered here.
Content and third-party links
FastDelivery branding and website content may not be misrepresented or reused as your own. Links to external websites, if provided, are subject to those websites’ own terms and privacy practices.
Liability and applicable rights
Website information is provided as general guidance. Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded. Any actual freight agreement will set out the conditions applicable to that service.
Questions and revisions
Use the Contact page for questions about these terms. These terms may be revised as services change; the date shown identifies the latest revision.